Refund Policy

Last updated: [September 04, 2025]

At The Nude Case, we stand behind the quality of our products. If you’re not satisfied with your purchase, we’ll make it right. This Refund Policy explains the conditions and process for returns, refunds, and exchanges.

1. Eligibility for Returns

To be eligible for a return:

• You must submit your request within 30 days of receiving your order.

• The product must be unused, undamaged, and in its original packaging.

• Proof of purchase (order number or receipt) is required.

⚠️ Non-Returnable Items:

• Gift cards.

• Final sale items.

• Products showing signs of wear, misuse, or modification.

2. Return Process

1. Contact us at [support@nude-case.com] with your order number and reason for return.

2. We will provide you with a return authorization and instructions.

3. Pack your item securely and ship it to the return address provided.

• Customers are responsible for return shipping costs unless the product arrived defective or incorrect.

• We recommend using a trackable shipping service, as we cannot guarantee receipt without tracking.

3. Refunds

• Once we receive and inspect your return, we’ll notify you of approval or rejection.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Refunds do not include original shipping costs (unless the return is due to our error).

4. Exchanges

• We only replace items if they are defective, damaged, or you received the wrong product.

• If you need a different model or color, you must return the item and place a new order.

5. Damaged or Defective Items

If your Nude Case arrives damaged or defective:

• Contact us within 7 days of delivery with photos of the damage.

• We will arrange a free replacement or issue a full refund, including shipping costs.

6. Late or Missing Refunds

• If you haven’t received your refund after 10 business days, first check with your bank or payment provider.

• If the issue persists, contact us at [support@nude-case.com].

7. International Returns

• International customers are responsible for return shipping, duties, and customs fees (unless the return is due to a Nude Case error).

8. Contact Us

For return or refund inquiries, please contact:

The Nude Case
Email: [thenudecase@gmail.com]
Website: [www.nude-case.com]