Warranty Policy
Last updated: [September 04, 2025]
At The Nude Case, we design every product to last. To give you peace of mind, all Nude Case products are covered by a limited warranty. This Warranty Policy explains what is covered, what is not, and how to make a claim.
1. Warranty Coverage
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All Nude Case products are covered by a 1-year limited warranty from the date of purchase.
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This warranty covers defects in materials and workmanship under normal use.
Examples of issues covered:
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Structural defects in the case material.
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Manufacturing flaws such as loose fittings or faulty clasps.
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Defective coatings or finishing errors.
2. Exclusions from Warranty
This warranty does not cover:
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Normal wear and tear (scratches, fading, discoloration).
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Accidental damage, misuse, neglect, or modification of the product.
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Damage caused by improper installation or use with non-compatible devices.
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Loss, theft, or cosmetic damage that does not affect functionality.
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Purchases made from unauthorized resellers or third-party marketplaces not approved by The Nude Case.
⚠️ While our cases are engineered to provide high protection, no case can guarantee complete prevention of damage to your device. We are not liable for any damage to the device itself.
3. Duration of Coverage
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The warranty lasts 1 year from the original purchase date.
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Replacements do not extend or renew the original warranty period.
4. Resolution
If your claim is approved, we will, at our discretion:
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Repair the defective product,
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Replace it with the same or a comparable product, or
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Refund the original purchase price.
5. How to Make a Warranty Claim
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Email [support@nude-case.com] with your order number, description of the defect, and photos/videos showing the issue.
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Our support team will review your claim within 3–5 business days.
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If approved, we will provide instructions for returning the defective product (if required).
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Once received and verified, we will send your replacement or issue a refund.
6. Limitations of Liability
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Our liability is strictly limited to the repair, replacement, or refund of the defective product.
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We are not responsible for any indirect, incidental, or consequential damages, including but not limited to damage to your phone, loss of data, or loss of use.
7. Governing Law
This Warranty Policy is governed by the laws of [insert your state/country]. Some jurisdictions may not allow limitations on implied warranties or exclusion of incidental damages, so these limitations may not fully apply to you.
8. Contact Us
For warranty questions or claims, contact us at:
The Nude Case
Email: [thenudecase@gmail.com]
Website: [www.nude-case.com]